You may be asking yourself how to install our planks, how to treat them, and what to consider in everyday life?
We have summarised the most frequently asked questions for you in our FAQs. For technical terms, our clear glossary with simple explanations is at your disposal. Please feel free to contact us if you cannot find a suitable answer to your questions here.
Our planks can be glued and screwed during installation.
No, solid planks in these lengths and widths must be fixed to the substrate.
Our wooden planks are suitable for underfloor heating. Depending on the type of plank, this can affect the penetration of heat.
In our factory, we produce planks from the following types of wood:
Your individual wishes and requirements determine which type of wood is most suitable for you. Most of the time, it's just a matter of looks. We will be happy to advise you in a personal meeting about the properties of our wooden planks.
We have standard products, but we can also produce according to your wishes.
In general, we are able to produce boards with a length of up to 18 meters and a width of 50 cm.
The delivery time largely depends on the type of wood, dimensions, quantity and production capacity utilization. Usually, the delivery time is between 1 and 6 weeks.
However, in extreme cases, the delivery time can be several months.
We can provide you with the appropriate care products incl. instructions.
If there was a “best” surface treatment, there would be only this one. Every customer has different requirements. Our surface treatments have different effects on the floorboard. We can discuss which is the most suitable for your requirements in a personal meeting.
We advise placing the planks in the room for 26 to 36 hours before installation so that they can adapt to the temperature conditions.
Yes, we will be happy to send you a sample for you to view upfront.
It is crucial that the construction site is dry. Work that brings moisture into the rooms must be completed.
To optimally install the planks, a dry, level and solid subfloor is required. In the cold season, you should place the planks in the room for 26 to 36 hours before installation so that they can adapt to the temperature conditions.
Paint is a layer-forming, reflective, cold, artificial and difficult to repair surface. It is not possible to influence the colour change by UV light.
Oil is diffusible, warm, can be partially touched up, easy to clean, anti-slip, anti-static and ideal for allergy sufferers. Post-yellowing can be reduced, for example, by using white colour pigments.
Our planks can be installed on most subfloors such as sleepers, wood-based plates, screeds and concrete floors. The substrate must be stable and solid.
Consultation with a skilled floorer is recommended.
Care should be taken to ensure that there is sufficient clearance for swelling between the floorboard and the wall. Therefore, the distance should not be less than about 10-15 mm.
To hide the joint between the floor and the wall, we offer matching skirting boards.
Yes, our planks are fixed individually to the floor and not to each other. This means that no expansion joints are required.
Our planks can be installed all year long. Before installation, you should put the planks in the room for 1 to 2 days in the winter months, so that they can adjust to the room temperature.
The drying of screed depends on various influencing factors such as time, temperature and humidity. It is important to allow enough time for this process, as it can last between 4 to10 weeks. It is recommended to measure the screed before installing the planks.
In principle, you can also install our planks on your own. However, we recommend consult an expert with the necessary know-how and tools.
Wood is a natural raw material and works due to the room temperature and humidity even after the installation of the planks. As a result, uniform joint formation is a natural and quite normal characteristic of solid wood floors.
The joint width depends on the width of the planks, the structural conditions (e.g., underfloor heating or window areas), the room climatic conditions and the type of wood.
The use of a room humidifier can provide a balanced climate that limits or even prevents the formation of joints in the wooden floor.
Based on our extensive experience in handling our own vacuum drying, our customers usually have no problems with joint formation.
As a general rule, standing moisture on wooden floors should always be avoided and quickly mopped up or vacuumed up with a water extractor. This prevents water from entering the joints and causing the wood to swell.
If your floorboard has scratches or top surface damage, they can be sanded down and re-oiled, for example. Deep scratches can be filled with a fusible filler, wax filler or wood filler that matches the colour of the wood. Subsequently, the solid wood floor is refinished with the agent used for the initial treatment.